FAQ

Frequently Asked Questions

Will you teach more classes on bread baking, pie making, gardening, canning…? 

Yes! If you want to stay informed about upcoming workshops and digital courses, you can check back on our website, sign up for our newsletter, or follow me on Instagram where we will share new and exciting events with you. 

I live in Missoula. Do you offer free pick up so I can avoid shipping charges? 

We work from our home studio and do not offer a pick-up option. However! We are happy to deliver to you for free! Use code LOCAL at checkout.

Do you make all the things that are for sale in the shop?

No. My shop is called DIG + CO. Because I (Nici Holt Cline, founder and designer) am “DIG.” The “CO” refers to the collaborations, companies and community we foster and work with. 

We make several things (pillows, blankets, bentos, GEO gear); the rest of the products are made by various artists from all over the country (and a few folks from across the ocean as well).

I make awesome things and would love to work with you! How can I submit my products to you for review? 

Go to our contact page and get in touch. We’d love to hear from you!

Is there a brick and mortar where I can shop for dig’s handmades? Do you do craft fairs?

No. We no longer sell our work wholesale and, therefore, our website is the only place to purchase our goods. Also, we aren’t doing craft fairs at this time.

My order is a gift. Can you include a note? 

We’d love to! We will happily include a handwritten note with any order. Simply let us know what you’d like it to say in the “notes” field at checkout.

What is your return policy?

We sincerely want you to be pleased with your purchase. We will happily replace items that are defective or damaged, and we will pay shipping both ways. Please send your item back (with a note explaining our goof).

If you don't like the look, feel or quality, please send them back to us and we will issue a refund upon receipt.

GEO (custom appliqué) items are a bit different, as they are custom made. If you don't like it/isn't what you expected, you may return it for a refund or exchange. We charge a 20% restock fee.

 All items purchased from the SALE section are not eligible for refund or exchange. These items are heavily discounted and are final sale. 

ADDRESS for returns and exchanges:

DIG + CO.
PO Box 9173
Missoula, MT 59802

If our FAQ's didn't answer your question, please contact us!